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Customer Service

Payment Options and Information

We’re listening – and here are answers to your most frequently asked questions.
We offer many forms of secure payment.

We accept major credit cards in all of our stores and online.

Carter's, Inc. accepts Visa, MasterCard, American Express, Discover/Novus, UnionPay and JCB charge cards as a form of payment at our stores and online. Paypal and Visa Checkout may be used for online orders shipping within the United States. Click here for International Shipping payment information.

Gift cards can be used at any Carter’s or OshKosh B’gosh company-owned stores or online at Carters.com | OshKosh.com | SkipHop.com. To use your gift card online, enter your gift card number and PIN at checkout. You can apply up to five gift cards per online order.

You can check the balance of your Gift Card online or at checkout. Gift cards may be purchased online or in-store.

Note: gift cards and merchandise credits may not be used for online orders shipped internationally.

Make Carter's Rewards® even more rewarding with the Carter’s Credit Card. Enjoy 2x rewards points, free shipping and many other perks.

For more information, or to apply, click here .

Shop Now. Pay After. Receive your order right away with Installments by Afterpay. For more information, or to sign up for Afterpay, visit Afterpay.com

Our Secure Shopping Guarantee helps protect you against unauthorized charges on your credit card. Carters.com | OshKosh.com | SkipHop.com takes every precaution to provide a secure shopping environment. We implement many layers of safeguards to protect your safety and privacy. These include electronic safeguards like Secure Sockets Layer (SSL) when you transmit information to our sites among other physical and contractual practices and policies.

You may always place your order by telephone at 877-333-0117 from 7am-12am EST daily (except holidays).

Your satisfaction is our number one priority. Our dedicated team is always standing by.